NSFAS Contact Details 2025-2026

For the 2025-2026 academic year, understanding how to reach NSFAS for assistance is essential. Whether you need clarification on application procedures, document requirements, or any other inquiries, having the correct contact details can ensure a smoother application experience. This guide provides good NSFAS contact information, including phone numbers, email addresses, and physical office locations, to help you get the support you need throughout the application process.

Contact Details for NSFAS
Postal Private Bag X1, Plumstead, 7801
Physical 2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7700
Tel 021 763 3200 / 08600 067 327
Website: www.nsfas.org.za

NSFAS Virtual Contact Centre

Email: info@nsfas.org.za
Facebook: National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS
WhatsApp: +27 78 519 8006
USSD:*120*67327#

Account, Payment, and Balance Enquiries

For queries regarding payments and balances:
Tel No.: 08000 67327
Email: collections@nsfas.org.za

Vuvuzela Fraud & Corruption Hotline

To submit information on fraud or corruption identified or witnessed:
Tel No.: 0860 247 653
Email: nsfas@thehotline.co.za
Fax2Email: 086 726 1681
SMS Call Back Number: 30916
www.thehotlineapp.co.za
www.thehotline.co.za

NSFAS Contact Details 2024

When are NSFAS Applications for 2025-2026 opening?

When and How to Apply Online: NSFAS Application for 2025-2026 may be open on 28 September 2025 and close on 31 January 2026, visit www.nsfas.org.za. NSFAS will not accept Late Applications for 2025.

CLICK HERE TO APPLY: Apply for NSFAS 2025-2026: www.nsfas.org.za apply for 2025

How to Check NSFAS Application Status for 2025-2026

In order to check NSFAS Application Status for 2023, you must follow the simple steps below:

Visit NSFAS Status website: www.nsfas.org.za
Then, log in to myNSFAS account, if you don’t have one, create one. Click HERE
Enter your User ID
Type in the password you created during the application process.
Click “Track Funding Progress” to check your NSFAS Application Status 2025

TVET Colleges NSFAS Application 2024-2025

The NSFAS applications system for 2025-2026 will likely open from 28 September 2025 to 31 January 2026 when the National Senior Certificate results are out. Application for NSFAS 2025-2026

Documents Needed for NSFAS Application 2025-2026

All prospective applicants must have the following required supporting documents:

Applicant’s ID document/card or birth certificate
Parents/ guardian/ spouse ID (or death certificate where applicable)
Applicant’s proof of income (if applicable and should not be older than 3 months)
Parents/ guardian/ spouse pay advice/ letter of employment/ pension advice stating income (if applicable and should not be older than 3 months.
Vulnerable children must provide a completed and signed Vulnerable Child Declaration Form.
Applicants with a disability must provide a Disability Annexure A Form
SASSA slips are not required and SASSA should not be included as a household income.

Applicants are urged to apply for NSFAS and University or TVET college admission for 2024 at the same time.

How to Apply for NSFAS Application Online Form 2025-2026

If you want to apply for the NSFAS online application form for 2025, follow the simple steps below:

Go to the NSFAS website: www.nsfas.org.za online
Then click on myNSFAS at the top-right menu of the page
Create myNSFAS account. To create my NSFAS account, click HERE
After that, click on “Apply” to start the application process
Update all personal details (cellphone number, email address)
Then, upload all your supporting documents
Complete all the required fields in full. If your application is not complete, you will not be able to continue with the next stage
Submit your application online.

How to Re-Apply and Register for NSFAS Application 2025-2026

Applicants must Apply and Register online on the myNSFAS portal for 2025 as a user or Re-register a myNSFAS account. To do so, follow the steps outlined below:

Applicants should visit NSFAS website: www.nsfas.org.za
On the NSFAS webpage, click on the “myNSFAS” tab at the top right corner of the page
myNSFAS page will be open with a welcome message ” Welcome to the myNSFAS student portal”
If you wish to Re-register your myNSFAS account, enter your username (i.e. your email address) and password
And if you want to Register, please click on “Register”. Please ensure that you have a valid copy of your South African ID or unbridged birth certificate copy before you register your profile.
Tick the box to allow NSFAS to verify and validate the information you have provided with third parties
Then, enter your ID number on the field as it is stated on your ID document
Type your full name and surname as per your ID number in the space provided
Enter your current email address
Verify your email address
Ensure that you enter your cellphone number
Create your preferred password
Then you Confirm the password
Upload a copy of your ID document
After that, kindly click on register to receive a one-time pin
A one-time PIN (OTP) will be sent to the email address and the cellphone number you provided (this OTP will expire after 24 hours)
Type in the OTP and click submit
Finally, you have now completed your NSFAS Registration for 2025